Frequently Asked Questions
Please, before contacting Customer Support read carefully this section.
If we see that this section is useful for you and there is a need, we will add new questions here.
Referral program questions
• What is referral program?
Referral program – a set of technical solutions and financial opportunities created for active investors and entrepreneurs who are willing to participate in the development of our company and to get a decent award for it.
• Can I receive compensation for the promotion solidtrade.info??
Yes, if you use a referral link, and your audience uses it to register on the website.
• How to pay income derived from the referral payments?
The remuneration is paid instantly to the automatic mode according to your request. Credited to your account at the time the Deposit is also automatically and immediately.
• Do you offer a referral program?
Yes, we offer a free level referral system - 10%-2%-1% for any new members who joins and makes a deposit through an existing member's referral link.
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• What the company offers solidtrade.info to their customers?
Our company offers capital whose minimum size is - $1. Placing a Deposit, the client is guaranteed a profit every day.
• What deposit methods do you accept?
We currently accept deposits via Perfect Money and Bitcoin.
• When do I earn interest on my deposit?
Your first interest earning is exactly after 24 hour after you make a deposit. Accrual of interest every hour. Interest in earned hourly 7 days a week, principal included.
• Is it safe to invest with your site?
Yes, it is 100% safe to invest with us. We have implemented every possible precaution to protect your data and the safety of client funds. We utilize 256 bit SSL encryption, as well as server with DDOS protection.
• Can I cancel a financial transaction on the website?
No, all transactions are not reversible and are performed immediately. We ask You to pay attention to the fact that neither the administration nor the support team can change the outcome of your actions primarily associated with financial transactions on the website.
• How much time does it take to add deposit in my account?
Deposit via any electronic payment processor will be held immediately and deposit adding as well.
• Can I reinvest my profit?
To reinvest profits you have to make a new deposit directly from your account balance.
• In what time zone operates a website solidtrade.info?
Time on site has basic Internet standard GMT 0:00.
• What time is accrued profits on the site?
Accrual of profit occurs on schedule. Every 1 hour, starting from the time when was created your Deposit.
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• How many accounts can I create?
You can make unlimited accounts. However, it is forbidden to create new accounts to receive bogus affiliate commissions. If we become aware of such fraud on your part, your accounts will be blocked and funds frozen. Upon completion of required legal procedures, the funds will be invested in a Fund established on behalf of charitable organisations to target assistance to the poor, and distributed according to their priorities.
• Can I create multiple accounts from the same computer for different people?
Yes, you can do this, however, if necessary, you must provide personal details and documents of these people. In addition, you should be prepared to provide evidence that each of these people is the owner of the account, making it with a live video interview. If you refuse to conduct interviews for all partnership funds can be frozen and the account can be blocked.
• Can I delete my account?
No, the user account cannot be deleted.
• Are there any restrictions when registering on the website?
You must be of age according to the laws of your country gives you the right to enter into legal relations. In addition, allow using affiliate links for profit.
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• How long does it take for my withdrawal to be processed?
Funds are usually available instantly.
• Can I withdraw to a different payment method from my deposit?
No, all withdrawals must be to the same payment method as your deposit.
• What is the minimum withdrawal amount?
The minimum withdrawal amount is $0.01